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Table of Contents

  1. How do I make payment?
  2. Where do you get the Terubok fish from?
  3. How long can I keep the fish fresh?
  4. How fast can you deliver my order?
  5. What do you use to preserve the fish?
  6. If the fish is not in good condition upon receiving, can I be refunded?

How do I make payment?

[The payment for your order can be made either by credit card, online banking, cheque payable to our company's account, money order or postal order.]

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Where do you get the Terubok fish from?

[We get our supplies from the Fishermen Association of Sarawak, local fishermen in Samarahan and Sebuyau as well as LKIM (Lembaga Kemajuan Ikan Malaysia).]

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How long can I keep the fish fresh?

[You can keep the fish fresh for a period of one week in the freezer.]

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How fast can you deliver my order?

[Delivery time for Sarawak is within 24 hours and to other regions outside Sarawak is within 48 hours.]

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What do you use to preserve the fish?

[We do not use any chemicals to preserve the fish instead we use iodized salt of high quality]

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If the fish is not in good condition upon receiving, can I be refunded?

[Our company's policy regarding this matter is depending on the conditions of the product upon receiving.]

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Copyright 1999  [OrganizationName]. All rights reserved.
Revised: October 23, 2005 .